Whether you run an industrial complex, medical facility, school, or office building, you know the state of your carpet sends a message about the overall state of your facility. Is there wear and soiling in heavily trafficked areas that make your building look less than optimally maintained? Before you throw in the towel and replace this costly asset, consider an experienced, professional commercial carpet cleaning service. You can’t do it all. Something’s bound to fall through the cracks, and all too often, it is proper carpet maintenance. Here are some questions to keep in mind when you are searching for a carpet cleaning service….
Are They Bonded and Insured?
Improper use of chemicals or carpet cleaner could ruin your carpets, so make sure a carpet cleaning company has bonding and insurance. Request to see proof of insurance from the company.
Will They Give You a Free Demo?
Clean a portion of your commercial carpet so you can see what the finished product will look like. A reputable company will be happy to give you a demo of their services.
Will They Give a Written Guarantee Of Their Services?
Ask for a written guarantee that the company will at least redo the job if you find it unsatisfactory. Most carpet and rug cleaning outfits provide guarantees, but what they promise varies. A written guarantee gives you peace of mind.
What Method of Carpet Cleaning Do They Use?
Clean carpets are important but safety and a healthy work environment are even more important. So when shopping for commercial carpet cleaning services, how can you determine which companies are using carpet cleaning solutions, chemicals, and methods that are in line with your green cleaning goals, healthy indoor air quality, and other factors that can impact a healthy work environment? The more you understand about commercial carpet cleaning methods, chemicals, and best practices, the better you can evaluate commercial cleaning companies in order to protect your building’s occupants, your carpeting, and your facility’s reputation.
Will They Visit Your Location to Provide an Estimate?
Having someone come in and see your space and provide an estimate is the best way to get a good price. Over the phone, estimates are not ideal. You could end up paying more than you anticipated. This should be done free of charge by a reputable commercial carpet cleaning company.
What Are Their References?
A company that is experienced and knowledgeable should have acquired some positive references from satisfied clients over time. Ask them if they have references that you can contact. This allows you to find a commercial cleaning company that offers the services you require at the level of quality you expect. Be wary of any companies who refuse to provide you with a list of references.
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