We had a clog that backed up our basement. We had poo everywhere! They came the same day it happened so we didn't have to sit around and wait. Paramount was exceptional in easing my stress and making everything worry and stress free. They take care of everything from the clean up/restoration to the reconstruction to dealing with the insurance company. I loved that I didn't have to find a contractor or take care of any of the details. I was able to sit back, relax, and let them do all the work. Doug Ward, who was the restoration crew lead, was awesome! He was sympathetic and explained the whole process and everything to come in a comprehensive way. He and his crew were very professional and got the clean up done quickly. They also came on time and when they said they would. I haven't had the construction phase start yet but I'm very confidant it will be handled with the same professionalism and superior quality I experienced with the clean up phase. I highly recommend using Paramount Restoration if you ever find yourself in a warranted situation.
Thank you, thank you, thank you!!
We found our basement flooded with raw sewage on a recent Friday night. After a quick google search, we came across Paramount Restoration. Doug from Paramount was out within the hour and offered to begin the clean right away! We opted to start the next morning as we had two young kiddos asleep already. Doug's team (Brandon, Brandon, & Caleb) were here first thing Saturday morning and worked most of the day! All was much improved quickly!!
Over the course of our disaster week, Doug was reachable, prompt, and always courteous. I honestly felt a huge weight lifted off my shoulders as soon as Paramount was involved.
I can't thank you all enough for your hard work and personability! It's such a breath of fresh air to work with people that genuinely care during your stinky situation. The Paramount team feels like family! We wish you all the best always and will definitely be recommending you to our friends and family.
Great experience with duct cleaning. The workers, Caleb and Todd, were extremely professional and took the extra time to make sure the job was completed correctly. I would definitely recommend.
Excellent work! Definitely top notch! In addition he was friendly and, at all times, courteous. He patiently answered and explained my myriad of questions. I will use the company he represents and ask for him personally should I need any future work. Thanks!
Todd and Haven were here yesterday to solve a problem with my drier venting outdoors. Everything went great. Here on time, solved problem, left area clean and were pleasant nice people. I have some water damage I will call Paramount about in the spring.
I wanted to thank both Todd and Caleb for the wonderful service they gave us yesterday. They spent the morning cleaning our 13 vents throughout the house and they really worked hard. They were both very professional, courteous and thorough. They showed us before and after photos and being in a home with four animals, my husband and I are extremely happy to have clean vents. Yeah! Thank you so much.
We had our ducts cleaned by Paramount and we are more than pleased ! Todd was great and they keep your home very clean !
Todd Cox was on time, professional, and did an amazing job cleaning our vents. Went above and beyond!
Todd was an outstanding help when he cleaned our dryer vent. We’ve lived in our home over 10 years and never got around to it. After we had a new dryer installed recently, we noticed it was taking much longer to dry the loads than we expected.
Todd arrived on time, with notice, explained the process in detail and provided a video of the vent prior to cleaning. He also recommended shortening the vent line for better flow and a periscope vent as a more permanent solution. I would recommend Todd and Paramount Restoration to all my friends and family.
Awesome work ethic and people . Wouldn't use anyone else.
I never knew duct cleaning was a thing!! I am so glad Karen explained it.
Todd & Brandon were on time and answered every question I had. They sent me before and after pictures and was careful moving the equipment around. So happy I scheduled this appointment!
I had an amazing experience with Paramount Restoration LLC! A manufacturer defect caused our 1-day old sump pump to come apart in the pit, pumping water out of the pit and into our finished basement. Schneller Plumbing came to fix the pump and they immediately called Paramount Restoration LLC to come take care of the water.
Doug arrived within the hour (this was around midnight) with industrial humidifiers and air movers and set everything up quickly and professionally. I was particularly impressed that he used plastic sheeting to seal off the basement from the main floor of the house so that the humidifiers and air movers were taking care of the basement only (he also installed a zipper so that we could go in and out of the basement). He was very thorough! I knew we were in good hands. Doug and his team came back every day to check on the humidity level and today they removed all of the equipment. We are dry!
I highly recommend Paramount Restoration LLC for any kind of water damage! Ask for Doug to come out ... you will be glad you did! And thank you also to Joey and Dustin who removed all of the equipment today!
Highly recommended. Doug and Brandon worked very hard to make my water problem less stressful.. They were kind, professional, and extremely supportive as they worked through all of my basement ground-water issues, dried everything out, and prepared for the next step in my renovation project. Thanks for the good work!
Todd provided great service on duct cleaning. He gave an overview on the services and what to expect when complete. The company also provided before and after pictures. Todd also followed up with a courtesy call to ensure I was satisfied and a reminder to change the furnace filter.
Todd provided a first class service would definitely be calling paramount for any additional restoration works we might have in the future or recommend any one else needing their ducts cleaned!!
Todd and Dustin were great! Professional, helpful, courteous, and friendly. I appreciate their hard work!
Todd and Joey did a great job! They took before and after pictures and I was shocked by the difference. They were also patient with our 2 pups.
"Very professional and phenomenal customer service! They cleaned our carpets in Taylor Mill and not only was it very affordable, but turned out looking great! No spots anywhere. I would recommend them to anyone needing a quick clean/spring refresher. We will be using them again in the future."
Paramount Restoration was responsive, professional and just overall AWESOME!!!
I highly recommend them as I had a failed sump pump and water damage in the basement everything is completely fixed and they go above and beyond!! # Dougie Ward
"Did a great job on my couches. Had smells of nonpet odors. Urine and they gout it completely out. Quick and wonderful job. Will refer you to everyone I know. Thanks for a speedy recovery of my furniture."
Todd did a great job! Vents look fantastic and all was timely and well done. I would recommend Todd and paramount for duct cleaning!
"Fantastic friendly staff. Job on my carpets well done. Have been passing the word along. Thank you for a hassle free job"
We had TJ out to clean carpets and tile and had such amazing results that I called to have them clean our ducts. Todd did an outstanding job. We will definitely be using this company in the future!
I wouldn't go anywhere else to haven't vents cleaned. Thanks to Paramount my mom didn't need a new dryer. They cleaned a huge clog out of then vent and it worked perfectly! Professional and very knowledgeable.
Todd Cox did a wonderful job in cleaning air ducts. He id very familiar and understanding!
Todd and Joey were here today clean air ducts. I am very please with the work . They were very efficient and thorough.They cleaned up after the service. I would recommend them. Phyllis J Morgenroth
Todd and Dustin did a great job with my air ducts. Very professional.
We had Chad out to clean our carpets. We was ready to tear them out and get new carpet. Chad Brought the carpets back to life! Not only was he courtesy and knowledgeable. He also seemed to enjoy his job. Took great pride in his work and used corner protectors and put drop clothes down on our wooded floors to get to the bedrooms. Will for sure be sticking with Paramount for any services in the future they offer!! Top notch company !
The two gentleman that came to clean out duct work were very professional and explained everything they were doing. They were fast about getting the job done and came right when they scheduled. It was a great experience and I will have them back in the future. Highly recommend.
They did an amazing job!!! Couldn't be happier with the fast response, super friendly staff, very professional and very reasonable rates!! Highly recommend! Will defintely be using them again for any future needs!
After a sewer back up with flooding in the basement, Doug of Paramount was at our house before the plumbers even finished and stayed through the night until it was all cleaned up and items removed. Very professional.
Paramount Restoration did an thorough job in cleaning my vents and I would recommend them in the future.
Joe came to our house on a Sunday evening when the basement utility drain clogged up and backed up. He showed up within 1 hour of the call.
He told us exactly what he would be doing over the next few days and did them as promised.
The walls were saved and minimum restoration due to his quick response, knowledge, and experience.
Thank you Joe.
I was very pleased with the professional and thorough service I received from this company and highly recommend them to others. I suffer from indoor allergies (mainly dust mites), and I started breathing better within the same day!
I had water damage in my finished basement from a combination of days of biblical rains and my sump pump failing at the worst time. While the damage was extensive, it was limited to just the flooring because of the fast actions of the team from Paramount restoration. Without the knowledge and quick action from DOUG at Paramount, I would have had extensive drywall damage and potential mold issues. The flooding has been widespread and it has been nearly impossible to get restoration help in timely manner. However, with just one call to Paramount after the incident, they had a crew to my house within 3 hours and all the water was gone, the wet carpet and pad removed, and fans and dehumidifiers beginning their magic within 8 hours.
They also worked directly with my insurance taking numerous pictures as they cleaned up to insure that there would be no issues with my claim. They made it about as easy as possible for us to get our life back to normal. I would highly recommend both Doug and the team at Paramount Restoration should you be unlucky enough to need their services.
Chad and his crew did a great job cleaning up up the water mess!
Excellent job cleaning my vents!! Helps out with my allergies so much!
Todd and Brandon were our technicians and they were professional, thorough, and really nice. They were on time and worked very well together as a team. We will definitely use this company again.